Unique Characteristics of the Medical Office

Unique Characteristics of the Medical OfficeThe medical world can be a chaotic one, whether it’s a hospital with a hundred patients, or a small doctor’s office. Oftentimes unpredicted situations arise that may be perceived as stressful, and it is these times in which doctors rely on a smoothly running office to keep things functional. This is when the medical facility relies on office assistants to manage such things as patient files and bookkeeping. This is what you would expect from an office assistant, but medical office assistant training teaches that filing papers is only a fraction of the tasks these workers perform.

A Growing Need for Medical Office Workers

As the population of baby boomers ages and new hospitals are being built to accommodate an aging population, the need for medical office workers will only increase. As you can guess, a job in a medical office carries with it quite a few challenges you wouldn’t normally expect – for example, the type of terminology encountered on a daily basis is unique to the healthcare industry. One must be familiar and comfortable with medical terms and anatomy, a requirement specific to a medical office and taught in medical office assistant colleges.

A medical office assistant is usually the first person a patient corresponds with before seeing the doctor, and the one responsible for making the patient’s stay as comfortable as possible. Thus, a positive and friendly attitude is necessary to manage a wide variety of tasks and maintain a pleasant office environment.

An office assistant does more than just take patient’s files. In smaller practices where there are fewer employees, such as a doctor’s office, a medical office assistant must also take patients to an examination room to take their blood pressure and record their weight. Other times an assistant may have to handle lab results.

Female hospital administrative in a modern medical center

Regular Administrative Duties

On top of the workload specific to working in the medical field, a medical office assistant is still responsible for normal office duties such as accounting, bookkeeping and sending out orders for the office. These duties are also taught at administrative assistant schools, thus making a medical office worker somewhat of a multitasker, balancing two skill sets at once.

The salary for working in a medical office often depends on your education and experience in the field. If one has an education in medical office work, or has worked for several years in this position, the salary increases. The medical office is indeed a challenging work environment, however a perfect opportunity for those who wish to help others directly and see their actions make a difference.